One Check, Then Your Payout

Kingbilly Casino Verification: Get Your Account Cleared

Our licence asks us to confirm who you are, and clearing it takes up to 69 hours from the moment your files land.

Start Verification

Curaçao licensedGaming Control Board licence OGL/2011/6768/956, active since 2011

Where You Stand

Verification Essentials

The worry this removes: that a check drags on with no named owner, clock or address for questions.

Who checks

Kingbilly Casino N.V.

Under which licence

Gaming Control Board Curaçao, OGL/2011/6768/956

How long

69 hours

When mandatory

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Nothing Sent Back

Four Steps To A Clean Approval

Use this the moment the cashier asks for files and you want them accepted first time.

Corners In Frame

Photograph your photo ID flat on a table in daylight, all four corners inside the frame, with no flash glare across the text. Blurred edges are the usual reason a file comes back.

Recent Letter, Full Page

Send a bill or bank letter from the last three months showing your name and home address as they appear on your account. A locked screen or cropped page slows the reviewer down.

Card Shown, Digits Hidden

Show that the card or wallet you deposited with belongs to you, covering the middle digits if you prefer. The name and the method itself still need to be readable.

A Short Wait, Then Paid

Files land with our team straight away and most clear inside 69 hours, so keep an eye on your inbox for a follow-up request and reply to it quickly.

Three Papers, One Selfie

Which Papers Do I Need To Send?

The common worry here: sending the wrong paper or a copy too poor to read.

Proof of identity

ConfirmsYour name and date of birth

Copy must showPhoto page, all corners, no glare

Proof of address

ConfirmsWhere you live now

Copy must showYour name and address, dated recent

Payment method confirmation

ConfirmsThe card or wallet is yours

Copy must showHolder name and method visible

Skip The Surprise

Read This Before You Request A Payout

Four moments trigger the identity check, and what gets asked at each one.

Payout Requested Versus Payout Sent

Payout requests are where the license bites: the regulator wants your account matched to a real person before money leaves. Expect proof of identity, proof of address and confirmation of the payment method you used.

Your Usual Pattern, Interrupted

A payment far above your usual pattern looks unlike you, so the AML rules ask for a closer look. Papers may cover identity and, where needed, where the funds originated.

The Age Question

If anything on your profile hints you might be under age, the casino confirms it before play goes further. Send proof of identity showing a birth date that meets the 18+ rule.

A New Method Versus A Verified One

Fresh methods need fresh proof, because a card or wallet must carry your own name. Expect confirmation of that method, matching the details already on your account.

Source Of Funds: The Routine Papers

Kingbilly Casino N.V. holds licence OGL/2011/6768/956 from the Gaming Control Board Curaçao, and that licence obliges us to know where player money originates. Nothing here accuses you of anything; the check is routine for every licensed operator, and it protects the account you play from.

Any one of these can satisfy the question, depending on your situation.

Recent payslips from your employer
Bank statements showing income
Tax return or assessment notice
Sale contract for an asset
Pension or benefit statement

Sent Again Versus Sent Right

Align Every Spelling. A middle name spelled differently, a nickname, an old address: any gap between the paper and your profile stops the reviewer. Resend with the exact spelling on your profile Tell us which detail differs if unsure

Does The Date Matter? A document past its expiry date proves nothing about you today, so the reviewer can only refuse it. Request a renewed copy from the issuer Upload the fresh version once it arrives

Take A New Photo. Screen grabs hide the security features a reviewer needs, and any editing tool leaves marks that void the file. Photograph the physical document instead Keep the full page inside the frame

Cleared Sooner

Identity Check Questions, Plain Answers

Six quick answers cover timing, refusals, licensing and how your files are kept.

When do I actually have to do this check?+

The licence requires it before your first withdrawal leaves the account, so that is the latest point. Earlier than that, the casino may ask at registration or when your first deposit lands. Either way, the request reaches you before any payout is released.

How many hours does verification take here?+

Count on up to 69 hours for the team to work through what you send. Most files move faster than that, and a clean set of images is the main reason why. You hear back by email at [email protected] once the review closes.

What happens if one of my files is refused?+

A refusal is nearly always about glare, a cropped edge or a name that does not match, not about you. You get a message naming the problem, and one clear replacement photo usually settles it. Nothing is closed over a single blurry upload.

Which regulator stands behind this casino, and what is the number?+

Kingbilly Casino N.V. holds licence OGL/2011/6768/956 from the Gaming Control Board Curaçao. That licence is what obliges the identity and source of funds checks in the first place. The company sits at Dr. M.J. Hugenholtzweg, Willemstad.

Is my passport safe once I have uploaded it?+

Your files travel over 256-bit SSL encryption and are held only for the identity and AML duties the licence sets. Access stays with the verification team, and you can reach the privacy desk at [email protected] with any question about your data. The records are never sold or shared for marketing.

My surname changed after marriage, what do I send?+

Send the current ID in your new name together with the document that links the two, such as a marriage certificate. A bill in the old name will not match and would only slow the review. The team then updates the account record in one pass.